Template
IT Training Matrix
Map training requirements by role — who needs what training and when.
Purpose
This matrix defines training requirements for each IT role, ensuring all team members have the skills they need.
Training Matrix
| Training | IT Technician | IT Head | All Employees |
|---|---|---|---|
| Security awareness | Quarterly | Quarterly | Quarterly |
| Helpdesk tools | Onboarding | Annual | — |
| Asset management | Onboarding | Annual | — |
| Incident response | Annual | Annual | — |
| Vendor management | — | Annual | — |
| Compliance (DPDP) | Annual | Annual | Annual |
Put this into practice with workro desk.