One platform

Everything an IT helpdesk and asset team needs

workro desk combines an internal IT helpdesk with asset management, AMC tracking, inventory, vendors, purchase approvals and reports — priced per workspace in INR, GST-ready, and free to start. Explore each module below.

IT Helpdesk

Run your internal IT helpdesk on shared-inbox tickets with SLA timers, escalations, email-to-ticket and public submit links, each linked to its asset.

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Asset Management

Track every asset with QR tags, location, owner, warranty and depreciation. GST and HSN fields, full service history and CSV import built for Indian SMEs.

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Asset Health & History

Turn repair and downtime data into asset health scores, MTBF and MTTR. See full repair history and know which machine to retire instead of fixing again.

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Preventive Maintenance

Schedule preventive maintenance by calendar or run-hours, auto-generate work orders with checklists, parts and downtime, and never miss a service again.

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Inventory & Stores

Manage spare parts and consumables with SKU, live stock levels, reorder points and GRN. Tied to tickets and assets, with GST, HSN and CSV built in.

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Vendor Management

Keep every supplier in one place with contacts, GSTIN and spend. Link AMCs, purchases and assets to each vendor for clear performance visibility.

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AMC & Contract Management

Track every AMC and insurance policy, with renewal reminders before they lapse. Store contract documents and link each contract to its vendor and assets.

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Purchase Approvals

Raise purchase requests, route them to Owner approval, and convert approved requests into purchases, with budget visibility and a full audit trail.

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Reports & Analytics

Get ticket and SLA reports, asset cost and health reports, and AMC renewal calendars. Owner dashboards, INR-ready figures and CSV export with no lock-in.

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