Reports & Analytics
Reports and analytics for your operations
Numbers you can trust make the case for every decision. workro desk turns the tickets, assets and contracts you manage into clear reports: SLA performance, asset cost and health, and a renewal calendar that keeps every AMC firmly in view.
Owner dashboards pull it together into one top-level read, and any report exports to CSV for finance or audit. Figures use INR formatting and the GST and HSN data you already capture, so reporting is ready for Indian SME teams from the very first day.
Ticket & SLA reports
See ticket volume, resolution times and SLA performance, so you can prove how your helpdesk is doing and pinpoint exactly where it gets stuck.
Asset cost & health reports
Track spend and health across your assets, so the case to repair, service or replace a given machine is always backed by real data.
AMC & renewal calendar
View every upcoming AMC, insurance and contract renewal on one calendar, so no important date ever quietly sneaks up and catches you out.
Owner dashboards
Give Owners a clear top-level view of tickets, assets, contracts and spend, without having to dig through individual records one by one.
CSV export
Export any report to CSV for finance, audit or your own analysis; your data is always yours to take, with absolutely no lock-in.
INR-ready figures
Costs and reports use INR formatting and the GST and HSN data you already capture, so the numbers are ready for Indian finance teams.
Reports & Analytics: FAQ
What reports does workro desk include?
Ticket and SLA reports, asset cost and health reports, and AMC renewal calendars, plus Owner dashboards that pull it all into one top-level view.
Can I export reports?
Yes. Any report exports to CSV for finance, audit or your own analysis, so your data is always portable and there is genuinely no lock-in.
Is the data India-ready?
Yes. Reports use INR formatting and the GST and HSN details captured across assets and inventory, so figures suit Indian finance and audit needs.
Who can see the dashboards?
workro desk uses Owner and Admin roles and isolates every workspace, so reporting stays within your own tenant and is never shared or sold.
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