IT Operations Glossary

What is MDM (Mobile Device Management)?

Software to enrol, configure, secure, and remotely manage phones, tablets, and laptops across an organisation.

Related terms

MTBF (Mean Time Between Failures)MTTR (Mean Time To Resolution)MFA (Multi-Factor Authentication)Monthly Recurring Revenue (MRR)Maintenance Window Major Incident

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Software License Compliance Audit: A Complete Guide for SMEs

How to prepare for and manage a software license compliance audit from Microsoft, Adobe, or other vendors — without the panic.

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How to Manage Software Licenses for Your Team

Practical guide to tracking software licences, avoiding audit penalties, and optimising licence costs.

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Best Helpdesk Software for Nigerian Businesses

Helpdesk solutions for Nigerian SMEs with mobile-first approach.

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How to Stop Losing Track of Company Laptops

Every company loses track of laptops. Here is how to fix it permanently with structured asset tracking.

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How to Stop Duplicate Software Purchases

Same software purchased by different departments? Here is how to eliminate duplicate spending.

Put MDM into practice with workro desk.

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