IT Operations Glossary
What is CMMS (Computerised Maintenance Management System)?
Software that helps organisations manage maintenance activities, track assets, and schedule preventive maintenance.
A CMMS (Computerised Maintenance Management System) is software that plans, tracks, and records the upkeep of physical equipment and facilities. It centralises asset records, schedules preventive maintenance, raises work orders when something breaks, and stores the full service history of each machine, so maintenance no longer lives in scattered spreadsheets and chat messages.
Why it matters: a CMMS gives one place to see what is due, what failed, and what it cost, which reduces unplanned downtime and extends equipment life. Typical features include asset registers, spare-parts inventory, vendor and AMC tracking, and reports on metrics like MTTR and MTBF. A combined helpdesk and asset tool such as workro desk doubles as a lightweight CMMS by logging equipment service, AMC renewals, and spare-parts usage alongside IT tickets.
CMMS (Computerised Maintenance Management System): FAQ
What is CMMS (Computerised Maintenance Management System)?
Software that helps organisations manage maintenance activities, track assets, and schedule preventive maintenance.
Why does CMMS (Computerised Maintenance Management System) matter for Indian SMEs?
CMMS (Computerised Maintenance Management System) shows up in audits, GST or security reviews, and day-to-day IT/facilities work. Clear definitions help teams pick the right process and tool instead of copying enterprise jargon that does not fit a 20–200 person company.
How does workro desk relate to CMMS (Computerised Maintenance Management System)?
workro desk combines an internal helpdesk with an equipment service log. Concepts like CMMS (Computerised Maintenance Management System) map to tickets, assets, AMC/warranty fields, GST/HSN inventory, or audit-ready exports depending on the term — so the definition stays tied to an operational system of record.
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