Vendor managementProcurementIT operations

IT Vendor Management Policy Template

workro desk team·6 min read·10 July 2025

Why Vendor Management Matters

Your IT vendors are extensions of your team. A bad vendor means bad service, security risks, and wasted money. A vendor management policy ensures you select, manage, and replace vendors based on data, not relationships.

Vendor Lifecycle

  • Selection: Evaluate at least 3 vendors. Score on price, quality, support, compliance, and references.
  • Onboarding: Verify GSTIN, PAN, insurance, NDAs, and SLAs before first transaction.
  • Performance tracking: Monthly scorecards on delivery, quality, support, and compliance.
  • Review: Quarterly business reviews with top vendors.
  • Termination: Notice period, data return, transition plan.

Download the Template

Download the IT Vendor Management Policy Template