Change managementITILIT operations
IT Change Management Policy Template
workro desk team·6 min read·2 July 2025
Why Change Management Prevents Disasters
The majority of IT outages are caused by changes — software updates, configuration changes, hardware replacements — that were not properly planned or tested. A change management policy ensures every change is documented, approved, tested, and reversible.
Change Categories
- Standard change: Pre-approved, low-risk, follows a documented procedure (e.g., monthly patch deployment).
- Normal change: Requires approval from the Change Advisory Board (CAB) or designated approver.
- Emergency change: Required to fix a critical issue. Fast-tracked with post-implementation review.
Download the Template
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