IT Salary Benchmark 2026

Service Desk Manager Salary in Kochi 2026

Service Desk Manager salary in Kochi ranges from ₹4.8 L to ₹16.0 L per year, depending on experience. Kochi is a Tier-2 city in India.

Entry Level

₹4.8 L

per year

4-7 years entry

Mid Level

₹9.6 L

per year

8-12 mid

Senior Level

₹16.0 L

per year

13+ senior

Service Desk Manager Job Description

Manages the helpdesk team, defines SLAs, monitors ticket volumes, coaches agents, and reports on service performance.

Typical experience: 4-7 years entry, 8-12 mid, 13+ senior

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