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Vendor Evaluation Scorecard

Score vendors on price, support quality, GST compliance, delivery speed, and warranty terms.

How to Use This Scorecard

Rate each vendor on a scale of 1 (Poor) to 5 (Excellent) for each criterion. Weighted scores are calculated automatically. A total weighted score of 4.0 or above indicates a strong vendor. Below 3.0 warrants rejection or further negotiation.

Evaluation Criteria

CriterionWeightWhat to Evaluate
Price Competitiveness20%Total cost of ownership including GST, shipping, and any hidden charges. Compare against market benchmarks.
Product/Service Quality20%Specifications, build quality, warranty coverage, and compliance with stated standards.
Delivery & Lead Time15%Average delivery time, consistency of meeting deadlines, and ability to handle urgent orders.
GST & Documentation Compliance15%Valid GSTIN, timely invoice generation, correct HSN/SAC codes, and e-way bill compliance.
After-Sales Support15%Response time for warranty claims, replacement policy, and technical support availability.
Payment Terms10%Credit period offered, advance payment requirements, and flexibility in payment schedules.
Financial Stability5%Years in business, client references, and financial health indicators.

Scoring Guide

  • 5 — Excellent: Exceeds requirements significantly. Benchmark-setting performance.
  • 4 — Good: Meets all requirements with minor positive deviations.
  • 3 — Satisfactory: Meets minimum requirements. No significant concerns.
  • 2 — Below Average: Fails to meet some requirements. Needs improvement in specific areas.
  • 1 — Poor: Fails to meet critical requirements. Reject or request major improvements.

Decision Rules

  • Score ≥ 4.0: Strongly recommended. Proceed to contract negotiation.
  • Score 3.0 - 3.9: Conditionally acceptable. Negotiate improvements in weak areas before finalising.
  • Score < 3.0: Not recommended. Seek alternative vendors.
  • Auto-reject triggers: Invalid GSTIN, negative client reference, or history of legal disputes.

Put this into practice with workro desk.