Cost per Ticket Calculator

Work out what each support ticket really costs once you add up agent time and tooling. It is the number that tells you whether automation, a knowledge base, or better triage will pay off.

Your Support Team

Support agents3 agents

Average cost per agent (₹ / month)

₹

Tools & overhead (₹ / month)

₹

Tickets per month600 tickets/month

Monthly Support Cost

Agent cost₹1,05,000

Tools & overhead₹5,000

Total / month₹1,10,000

Cost per ticket

Across 600 tickets a month:

₹183

Cut cost per ticket with SLAs, a knowledge base, and less back-and-forth.

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Indicative only. Cost per ticket varies with ticket complexity and how much time agents spend per ticket — use your own figures for a precise number.